Tag Archives: reputation management

Buying Fans & Followers | New Trends in Social Media

Buying Fans & Followers | New Trends in Social MediaSocial media is a vital element of any online marketing campaign when it comes to expanding a customer base, search engine rankings, and brand recognition. And as major players, Twitter and Facebook are two of the most important and popular social media networks frequented by millions of users worldwide.

Fan and follower count is often considered a status symbol on these networks, and growing a large and dedicated following is a landmark goal of many Twitter and Facebook users. However, getting users to follow or like your page organically is quite challenging, unless you are a celebrity or a major corporation.

Many users are tempted to buy followers via outsourcing websites. And while this may seem like a good idea because more followers means a higher klout score, more visibility, and increased engagement, companies also run the risk of exposure which can be embarrassing.

Buying Fans & Followers | New Trends in Social MediaIn fact, Google Adword keyword tool shows that over 100,000 Google searches are performed monthly, for the keywords “buy Twitter followers,” and over 160,000 for “buy followers,” confirming that this once well-kept secret is now common practice.

The concept of buying popularity online may seem like a strange one, but this idea has been around since the birth of social media itself− and possibly since the beginning of complex human interaction. (We’ve all seen the character in a movie who is paid off to befriend another, less popular character). For years now, companies have been offering services to purchase Twitter followers, Facebook Likes, and YouTube views—but recently, these activities have landed among the not-so-savory new trends in social media.

The New York Times recently ran an article exposing major Twitter “celebrities” for purchasing fans rather then growing a following naturally and progressively. The author, Nicole Perlroth, wrote, “social media experts say there are several reasons why Twitter users would want to acquire large volumes of Twitter followers. For some people, it simply feeds the ego. For people and brands, a large Twitter following or Facebook fan base helps increase their visibility. If followers are constantly clicking on links to a brand’s landing page, it also lifts the brand’s position in Google’s search results.”

It is natural for brands to want to build their Twitter and Facbeook accounts because they are constantly looking for ways to expand awareness of their products and services. Susan Etlinger, an industry analyst at the Altimeter Group, says that, “many brands struggle to measure the top line value of social media, so there is a thirst to show momentum in different ways, one of which is to show that the brand has a bigger audience today than it did yesterday.”

Some major brands are skeptical however. Coca-Cola for example, has 700,000 Twitter followers and more than 60 million Facebook fans− more than any other brand on Facebook− but a corporate study found that online buzz had no quantifiable impact on short term sales.

Buying Fans & Followers | New Trends in Social Media

This is probably because social media fans are volatile, and may start to follow a brand for a specific reason and then drop off when a contest ends or interest fades. Other users with inflated followings, like 50 Cent, Mercedes, Diddy, and Pepsi have been called out publicly when their followings spiked dramatically and then dropped substantially without explanation.

These celebrities and brands have denied the purchase of followers, but most experts agree that there is no other justification for this kind of strange activity. When a following rises by the thousands and then drops by the same amount, those who are paying attention will notice, and may publicly chastise your company for unethical or unauthentic practices.

With a simple swipe of a credit card, you can obtain legions of followers, but is it worth it? Are they helping your campaign or boosting your overall profit? And if those followers or fans are not interacting with your content are they really friends of your business at all?

Find out more in our next article, which will break down the pros and cons of buying followers and fans.

By Sasha Novikov | Creatine Marketing

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I Like You; Therefore, I like your Work. [Building Your Reputation]

I Like You; Therefore, I like your Work. [Building Your Reputation]Do you care about being liked? Most of us do. As an adult you eventually adopt the “you win some, you lose some” mentality− but as a businessperson, it is important that people hold positive associations to you and your company so that when they see you or think of you or your brand, it is with a mental smile.

Your reputation follows you, not only when meeting with clients or customers face-to-face, but also on the Internet. At the end of the day, being liked does matter. The way that you are regarded by others can affect your business the same way it can affect your mental and physical health. People who are liked have larger social networks, which, in their personal lives, provide them with more emotional support− and in their professional lives, provide them with increased levels of success.

We all have friends or coworkers who are quick to praise or condemn a particular experience at a restaurant, store, or other establishment using their social media networks. I can admit that I’ve even left a Yelp review or two. How can you, as an individual, ensure that social media has a positive impact on your business? Confident, honest, and engaging business people tend to notice a steady increase of Facebook fans, Twitter followers, or real-life customers.

If people are keen on you, they are more likely to help when you need a favor, for example− promoting your business through word of mouth, or via the web− both courtesies, which hold immeasurable power. When people like what you represent as a person, they are likely to identify with your brand, your ethical foundations, and your goals− and as your business ideals are often rooted strongly in your character, the people that like you as a human will extend those sentiments to your company and show their appreciation− these days, using social media.

Just like with your personal relationships, in your business affairs, simply getting along with people is not the same as being liked or respected. There is a fine balance that needs to be reached between meeting your needs and making sure they are inline with those of another. Whether you are trying to make new friends or solidify business partnerships, these tips will boost your “like” factor− tangible and digital.

  1. Don’t be boastful. Overemphasizing your success comes off as pretentious. No matter how fortunate you are, remember to stay humble. You don’t have to down play every single achievement, but there’s no need to make them overly apparent to everyone, each time you speak. Timing can be very important. If you learn to express your accomplishments in a manor that is nonthreatening, people are less inclined to write you off as arrogant. You can demonstrate that you are a competent person without being a show-off.
  2. Become genuinely interested in others. People can usually recognize someoneI Like You; Therefore, I like your Work. [Building Your Reputation] who is trying too hard to be liked. In fact, the desperation of approval is directly associated with phoniness. Remember, there is no need to put on a false front just to get people to like you. When you show interest in the activities, ambitions, and triumphs of those around you, they will feel appreciated and acknowledged. Not to mention, you may be able to learn something new. Be a good listener, ask plenty of questions, and encourage others to talk about themselves. When they bring up something you find interesting or a mutual passion you should begin a deeper conversation on that topic because it will make the other person feel important. But be sincere, do not interrupt when a person is speaking to you− there will be an appropriate moment for you to share your own stories and experiences, but not at the expense of someone who believes you are listening to what they are saying.
  3. If you are positive, your presence is positive. People can only stand a “Debbie Downer” in moderation. They are difficult to befriend because they make us uneasy. If you are overly critical, even your closest friends will find you unpleasant to be around. It’s fine to offer constructive assessments, but be ready to provide several solutions or ideas to resolve the issues you point out. What good is a cynic with no better cause? Most people do not enjoy reading the status updates of that one friend who is always whining and complaining− and that woe-is-me attitude does not translate well in the business world either.
  4. Smiling, it’s a simple salutation! Maybe my obnoxious alliteration will help you keep this one stored in the memory bank. A smile is like a decorative, “Welcome, I’m friendly” banner− on your face. It’s your first chance to invite someone into an interaction with you. Not only do you seem more open and nice, but you also feel better on the inside, and that is a proven formula for gaining people’s affections.
  5. Leave the judging to the American Idol panel. You don’t need to build your own reputation on the failings of others. Instead, let your own stellar qualities stand for themselves. When you root for the success of your coworkers, friends, or family, they will return the support. As a leader in your community, business, or social circle you need to accept and appreciate those around you− quirks and all.

I Like You; Therefore, I like your Work. [Building Your Reputation]In an age where every single opinion is tweeted and then retweeted, it is crucial to maintain a positive reputation in your personal life because that will echo in your professional decisions. This is especially true if you’re company is using social media in business because your character must remain completely transparent in order for you and your business to be perceived as authentic.

In reality, no matter what you do, what you say or look like, how you behave, dress, or what you believe− some people will like you and others won’t. But as a business leader, you need to increase your odds by following the methods in this article and working even harder to be reachable as well. Connect with others on a one to one basis by allowing them to penetrate your private bubble. Letting people get to know you, being nice, and caring about others− whether about their personal or professional endeavors− will ensure the same feelings from them in return.

By Sasha Novikov, Creatine Marketing

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